11-28-2017 06:49 PM
I just received a new Crucial SSD, http://www.crucial.com/usa/en/inspiron-13-%287378%29/CT9856437, but the package did not include a disk for Acronis. According to the page above, it should include "Acronis® True Image™ HD certificate". Should there be a disk or download?
11-28-2017 11:28 PM
It should include a slip of paper with an address to download it from.
11-30-2017 03:21 AM
FAQs and Top Forum Solutions
Did a user help you? Say thanks by giving Kudos!
How do I know what memory to buy?
Still need help? Contact Crucial Customer Service
Remember to regularly backup your important data!
11-30-2017 10:44 AM
Thanks. Yes, I found that out through customer service after I posted. It seems like I should have gotten some notification of the download.
Unfortunately, I can't use that version of Acronis, because I only have one SSD slot, and the software requires that a crucial drive be installed. I'm planning to create a disk image of the old SSD to an external hard drive, and then install the new drive and copy the disk image back to that. So the crucial SSD won't be installed when I create the disk image.
I'll use a free product instead.