SSd works but

Kilobyte Kid

SSd works but

im getting to the point where i do not want to turn my computer off. if my computer reboots there are times that the SSD isnt found. It isnt listed in the bios and or the bios changes the boot sequence where the ssd is listed 2nd.

when it is not found my computer goes into media error or no data found, black screen..i reboot few times. it comes up it doesnt come up.

 

what works is going into the comp reseating the plugs then it sees the ssd and were normal.

 

what i have done so far.

reinstalled windows 7 then updated

replace battery on motherboard

new cables for ssd to motherboard

selected different spots on motherboard for the ssd

updated the firmware of the ssd

downloaded this program called crucial storage executive and gone through some of the options in that program.

 

my computer is about 5 years old, windows 7 (64)latest updates, the ssd is Crucial_CT500MX200SSD1 and i bought it off the crucial website. this has been going on over the last 1.5 years or so and ive had this ssd for about 2 years maybe a little more

 

the only thing keeping it working is not turning my computer off.

 

any ideas?

11 Replies
JEDEC Jedi

Re: SSd works but

Please provide a screenshot of the SMART Attributes from Crucial Storage Executive.

 

What motherboard do you have?

Kilobyte Kid

Re: SSd works but

ID Description Attribute Data Units

1Raw Read Error Rate0Errors/Page
5Retired NAND Blocks0NAND Blocks
9Power On Hours Count12559Hours
12Power Cycle Count1531Cycles
171Program Fail Count0NAND Page Program Failures
172Erase Fail Count0NAND Block Erase Failures
173Average Block-Erase Count45Erases
174Unexpected Power Loss Count85Unexpected Power Loss events
180Unused reserved block count5563Blocks
183SATA Interface Downshift2Downshifts
184Error Correction Count0Correction Events
187Reported Uncorrectable Errors0ECC Correction Failures
194Enclosure Temperature29Current Temperature (C)
 46Highest Lifetime Temperature (C)
196Reallocation Event Count0Events
197Current Pending Sector Count0512 Byte Sectors
198SMART Off-line Scan Uncorrectable Errors0Errors
199Ultra-DMA CRC Error Count1899Errors
202Percentage Lifetime Used2% Lifetime Used
206Write Error Rate0Program Fails/MB
210RAIN Successful Recovery Page Count0TUs successfully recovered by RAIN
246Cumulative Host Write Sector Count26863004456512 Byte Sectors
247Host Program Page Count840380538NAND Page
248FTL Program Page Count169854366NAND Page

 

motherboard is DELL Inc. 0X501H (CPU 1)

JEDEC Jedi

Re: SSd works but

There is a high count of Ultra-DMA CRC Errors but they are typically caused by bad SATA cable. Since you have already replaced the SATA cable you should only monitor if thie error count is rising up or not.

 

What SATA/AHCI driver is installed in your system? Is this the one that is built in into Windows 7? You can check it with Device manager -> IDE ATA/ATAPI Controllers (or Storage Controllers) -> right click on the selected controller -> Properties -> Driver tab

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Kilobyte Kid

Re: SSd works but

k for ide ata/atapi controller

intel(R) ich10 family 6 port sata ahci controller 3a22

the driver provider is intel

driver date is 7 25 2013

version is 9.1.9.1005

digital signer microsoft windows hardware compatilibity publisher

 

for the storage controller

Jmicron jmb36x controller

provider is jmicron technology corp

driver date is 9 17 2012

driver version is 1.17.65.11

digital signer is microsoft windows hardware compatilibity publisher

 

as far as the cable i had an extra one in a drawer so it is possible both were bad? ill go buy a new one.

JEDEC Jedi

Re: SSd works but

Make sure you;re using the Intel ports and not the jmicron. Those jmicron ports were rubbish.

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JEDEC Jedi

Re: SSd works but

Yes, definitely use the Intel port. Also I think the 9.1.9.1005 driver you are using is too old to support your SSD correctly - it may be the cause of your issues, maybe because of some device power management issues. 

 

I think you could try two things:

1/ uninstall this old SATA driver using device manager (Windows will install its own generic msahci driver), and uninstall Intel Matrix Storage Manager if you are using it

2/ (I would prefer this one) uninstall Intel Matrix Storage Manager and update the driver with Intel specific AHCI driver that does support your SATA controller - I would probably try Intel RST driver 12.8.0.1016 or if there would be any problems with install I would try some lower version, like 11.7.0.1013.

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Kilobyte Kid

Re: SSd works but

are the ports labeled?

 

think i have 3 4 ports. one is blue the rest are black..which is which?

Kilobyte Kid

Re: SSd works but

I would start with the below information first though.

 

1. What is your system manufacturere ? or is it DIY system ?

2. If DIY then what is the make and model of your System Board ?

 

Second thing I would do is to update BIOS on the system and then ensure using the SATA port controlled by Intel, not jMicron.

After installing the OS, I would see if there is any SATA controller driver available from manufacturer of your system or system board otherwise download the one from Intel and use that.

Then I would monitor the system agian if the issue persist.

 

To me it seems to be issue from BIOS on the system board.

Crucial Employee

Re: SSd works but

Hello,

 

Thank you for the question. One last thing I would like to add to this. If you are running Windows 7, we have found that it is best if you are using the Windows native SATA driver. This link below will help you with the process.

 

http://forums.crucial.com/t5/Crucial-SSDs/Replacing-Manufacturer-AHCI-drivers-with-standard-Microsof...





Crucial_AgentC, Micron CPG Support, US


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