04-18-2017 06:14 AM
I just sold my desktop computer and I have to ship it today. I have been trying to erase my SSD so my personal information will be gone. I am on windows 10 and my SSD is a 275GB Crucial MX300.
I tried using parted magic but it said my SSD was unsupported. So then I went into the storage executive and it won't let me sanatize or PSID revert my SSD. I keep getting an error saying "Drive has mounted partitions". What is a mounted partition?
Should I remove the drive letter? This SSD is my boot drive, so is that a problem?
I thought the problem was my system not being in AHCI mode. But it is.
If anyone can help me out, I would greatly appreciate it.
04-18-2017 07:39 AM
I actually just loaded my windows boot media into the computer, and now I have a fresh copy of windows installed and my information is gone. I formatted the drive.
I think I solved the problem unless there is something else I should know.
04-18-2017 10:11 AM
Glad you're sorted. Just so you know for next time, Storage Exec cannot erase the OS you are running from. The drive would need connected as a secondary drive to another Windows install.