Unable to boot Windows 10 on Crucial MX500 1TB SSD - Receive BSOD Inaccessible Boot Device

Kilobyte Kid

Unable to boot Windows 10 on Crucial MX500 1TB SSD - Receive BSOD Inaccessible Boot Device

I need help to solve my problem trying to boot Windows 10 on a Crucial MX500.
I am currently getting BSOD - "Inaccessable Boot Device" and then into the "Preparing Automatic Repair", then "Diagnosisng your PC" and finally "Restart or Advanced Options"

I have been running RAID 1 on my Pavilion HPE h8-1080t, Intel X58, 9GB Ram, with Intel RST 14.8.16.1063 (Option Rom 10.0.5.1034) with 2 1TB HD. Over the years, I have had 2 seperate HD failures and was able to simply swap out the fail drive and rebuild the raid.

My plan was to upgrade my machine from two 1TB HDs (RAID 1) to two 1TB MX500 SSDs and then upgrade from Windows 7 to Windows 10 since windows 7 support will be going away.

I had previous upgraded a Dell laptop with a smaller Crucial MX300 running Windows 10 without any problems.

Here are the steps that I have completed.

Step 1 - Upgrade my HDs to SSD

I pulled one of my HDs and replaced with the first SSD and Intel RST rebuilt without problems
Swapped out second HD with SSD and Intel RST rebuilt without problems.
Windows 7 is running great! (and FAST!)

Step 2 - Upgrade from Windows 7 to Windows 10

Started the upgrade and everything went fine, but unable to boot windows 10, System reverted back to Windows 7
Error 0xC1900101-0x20017 - SAFE_OS phase error during BOOT
Tried eliminating several devices to resolve, came to the conclusing it must be the SSD.

STEP 3 - Swapped SSDs out and put in one HD and booted Windows 7 (RAID 1 is degraded since only 1 HD)

STEP 4 - Upgrade from Windows 7 to Windows 10

Successfully upgraded Windows 7 to Windows 10 on he HD
I had to re-install Intel RST drivers
Several Windows 10 updates and restarts to insure Windows 10 was working ok

STEP 5 - Installed one SSD with the HD to rebuild the RAID image to

Windows 10 was unable to boot correctly. BSOD

STEP 6 - Pulled the SSD and rebooted Windows 10 on Single HD

Windows 10 scanned and troubleshoot and was able to reboot successfully

STEP 7 - attached one SSD using USB connector and tried to access drive.

SSD is not showing up, Ran Disk Manager and says OFFLINE, (something about duplicate signature)

STEP 8 - attached the SSD using USB connector to a different Win10 machine

SSD is still offline, Ran Disk Manager and says OFFLINE.
Deleted the partitions on the SSD and Re-formatted the SSD

STEP 9 - attached the reformatted SSD using the USB connector back to HP Win 10

STEP 10 - Downloaded "Acronis True Image for Crucial" on HP Win 10 and cloned the Win 10 HD to the SSD successfully

STEP 11 - Powered down HP and swapped SSD for the HD on Port 0

STEP 12 - Booted up HP and failed to boot. BSOD - Inaccessable Boot Device Error

This is where I am lost. I would have figured that I would have successfully booted Windows 10 on the SSD

STEP 13 - Attempted to boot in Safe Mode on SSD, but same problem

STEP 14 - Swapped back to HD to successfully reboot Windows 10.

STEP 15 - Re-ran Acronis True Image for Crucial and did a Sector by Sector copy (Painfully slow > 6 hours)

STEP 16 - Swapped back to SSD and still get the BSOD

STEP 17 - From the Advanced Options, I have tried the following Startup Options:

- Safe Mode
- Disabled driver Signature enforcement
- Disabled early launch anti-malware protection

STEP 18 - I also went to the Command Promp, which by the way, proves that the SSD is available as I am able to look around and see window 10 files, drivers.

AT THIS POINT, I need help in suggesting how to resolve the BSOD boot issue. Otherwise, I have 2x Crucial MX500 1TB SSD that are useless for me. Smiley Sad


Ran "Acronis System Report" and can supply this if this is helpful.

 

Going to bed, it's been a long long day.

 

3 Replies
Crucial Employee

Re: Unable to boot Windows 10 on Crucial MX500 1TB SSD - Receive BSOD Inaccessible Boot Device

It looks like you're making this transition to Windows 10 way more complicated then it needs to be. 

I would suggest you simply create a new RAID 1 array on the SSDs, then perform a clean install of Windows 10 to the new array. Trying to migrate a RAID array and update that image from 7 to 10 is just asking for a bunch of problems, and you could have likely done a fresh install and reinstall of software several times over in the time it would take  you to successfully accomplish what you want to do.

You can create a recovery USB from the Windows 10 page on Microsoft's website and use that to create th clean image.





Crucial_Benny, Micron CPG Support, US


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Kilobyte Kid

Re: Unable to boot Windows 10 on Crucial MX500 1TB SSD - Receive BSOD Inaccessible Boot Device

Thanks for the suggestion. I was saving fresh install as my last resort.
I tried one more thing and created an image backup, then rebuilt the RAID 1 on the 2x SSD and restored the image.
Unfortunately, it would not boot.
 
So, I went back, deleted and recreated the RAID 1 on the 2x SSD and did a fresh intall of Win 10.
I was successful and can boot Win 10 from the SSD.
 
After a couple of days of re-installing my applications, and settings, I only have one question that is still nagging me.
 
My Option Boot shows both SSDs NORMAL RAID
I also see one drive, so I assume that the RAID 1 is fully functional.
I attempted to intall the Intel RST drivers, but as soon as I reboot, I get the BSOD.
So, I did a restore back before the driver install and more research.
I found that I could install just the Intel RST UI component.
So, I downloaded version 15.9.6.1044 of IntelRST.exe and executed it to install without the drivers.
 intelRST.exe -Nodrv

I am now successful in loading the Intel RST GUI.
However, the Storage System View is blank even after refreshing the scan.
The thing that bothers me is that the Storage controller shows the mode = AHCI and I would have expected to see RAID.
My concerns is not knowing if my 2x SSD are truly working as a mirrowed RAID 1.
 

Here is where I am currently at:
DISK DRIVE:
 CT1000
 Intel Raid 1 Volume
 Driver = Microsoft, Version 10.0.17763.1 - 6/21/2006
 c:\Windows\system32\DRIVERS\disk.sys
 c:\Windows\system32\drivers\EhStorClass.sys
 c:\Windows\system32\drivers\partmgr.sys
STORAGE CONTROLLERS
 Intel Chipset SATA RAID Controller Properties
 Driver = Intel Corp, Version 15.44.0.1010 - 2/7/2018
 c:\Windows\system32\DRIVERS\iaStorAVC.sys

The System status report from IntelRST GUI shows the following:
System Information
OS name:  Microsoft Windows 10 Home
OS version:  10.0.17763
System name:  JANDAMF-HP
System manufacturer:  Hewlett-Packard
System model:  h8-1080t
Processor:  GenuineIntel Intel64 Family 6 Model 26 Stepping 5 3.068  GHz
BIOS:  American Megatrends Inc., 6.15  
PCH: 0x3A16
Intel® Rapid Storage Technology enterprise Information
User interface version:  15.9.6.1044
Language:  English (United States)
Driver version:  15.44.0.1010
ISDI version:  15.9.6.1044
Storage System Information
Controller name:  Intel(R) Chipset SATA/PCIe RST Premium Controller
Type:  SATA
Mode:  AHCI
Number of SATA ports:  0
Number of volumes:  0
Number of spares:  0
Number of available disks:  0
Rebuild on Hot Plug:  Disabled
Manufacturer:  Intel Corporation
Model number:  0x2822
Product revision:  0
 
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JEDEC Jedi

Re: Unable to boot Windows 10 on Crucial MX500 1TB SSD - Receive BSOD Inaccessible Boot Device

You should be able to drop into the raid rom pre-boot and check that it's configured correctly.  The software isn't really needed.  It's just a more conveniant way of configuring it for most people (when it works!)

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