HP - Compaq Pavilion dm1 (AMD DDR3) ram issues

rs3759 · ‎05-10-2018

I have a HP - Compaq Pavilion dm1 that years ago I bought a 2x4 gig from crucial. laptop came with 1x1gig single sided and 1x2gig double sided from HP. Well I was never able to get the pc to boot (not even into bios) with both 4 gig simms just the 1gig and a 4gig. Tech support was great at the time and send out two different sets of ram for me to try. After the thrid set out of frustration I settled using the ssd 1gig (HP) and the dss 4 gig (crucial ct51264bc1339.k16fk).

Well this has always bugged me that I can't use the full 8 gig.

I did some trouble shooting with the orginal ram. pc won't boot even with the 2 gig simm in one slot that the 1 gig is in.

Any suggestions or a fix would be great. my scan is below.

http://www.crucial.com/usa/en/scanview/40009AA531D926C3

Thanks, Rob

HWTech · ‎05-10-2018

@rs3759 wrote:

I did some trouble shooting with the orginal ram. pc won't boot even with the 2 gig simm in one slot that the 1 gig is in.

If you installed the original HP 2GB memory in the slot where the original HP 1GB memory was installed and the system won't boot, then it appears there is an issue with that memory slot. It may be bad or possibly dirty. Remove the memory and blow compressed air in the slot and try again. Remove the other memory when you try the original HP 2GB memory in this slot to minimize complications.

ccfan1 · ‎08-29-2018

hi there

I hink this would help!

RAM problems often go undiagnosed, but they also can be misdiagnosed. Some common problems that have nothing to do with memory can cause the symptoms listed above:

Many of the symptoms listed above can actually be caused by a hard drive problem. You can run a utility called CHKDSK by pressing the Windows button and R at the same time, typing CHKDSK into the dialog box, CCleaner , and pressing enter. Alternatively, you can click on Computer, right-click the drive you intend to scan, click Properties, then the Tools tab, and click Check now. Note you will need to restart your computer. Also, be aware this process may take an extended amount of time to finish running. If you hear your hard drive making lots of noise during normal operation.
Excessive heat in your machine can cause a variety of problems.
Random reboots can be cause by a failing power supply.
Dirt and dust can also cause issues that look like memory problems. It is a good idea to clean dust out of your computer at least once a year, more often if you have furry pets Happy Wheels VLC.
Your computer can also have a virus. Note that many people automatically assume any problem with their computer is caused by a virus and many large retail repair stores frequently misdiagnose hardware problems as viruses. Make sure you have a good anti-virus program and run scans on a regular basis

B Leo.

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