08-07-2018 07:16 PM
So I order a ssd and some memory as per a chat recomendation from crucial. I give the specs and part number off the memory in my laptop to the tech on chat its ddr4 and they send me ddr3 that wont fit. so I contact them and they are nice and say oh no thats the wrong one sent to you, so I rma it they over night me the right one and I have to repay for the new one. well I package it all up send it back and today recieve the new one and guess what! i recieve the exact same ddr3 I just sent back! memory exsperts huh!
08-07-2018 07:23 PM
So I guess now I have to repay for yet another one and package up this one and await a refund yet again.
just to return a part they have 2.00 invested in. Yes I am so frustrated
08-08-2018 04:04 PM
@Dieago I am very sorry for the issues you've experienced with your order and your replacement. Will you please private message me your order number, address, and email? I would be happy to look into this further for you.
08-09-2018 09:52 AM
Thanks for the update. Please let me know if there is anything else we can do to help.