06-04-2018 09:26 PM
06-06-2018 11:46 AM - edited 06-06-2018 11:47 AM
@TampaStorm I am sorry for the issues you've experienced with your RAM. I did not see a photo in your link. Will you please add the photo to the post or add the details?
In most cases you should be able to add 8GB to the exisiting RAM and upgrade to 12GB if you have a system max of 16GB. They don't always need to be the same size or brand. What is the make and model of the system? I would be happy to check into the details for you.