Ordered Identical #CT16G4SFD824A, received different product.

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Kilobyte Kid

Ordered Identical #CT16G4SFD824A, received different product.

I have an intel NUC8i5BEH which has a maximum 32Gbs 1.2v DDR4 2400MHz.

When I ordered the kit from an Australian online supplier in December 2018, I requested Crucial CT16G4SFD824A x 1.

Intel SSU.exe reports this as:

Manufacturer:"859B" | Part Number:"CT16G4SFD824A.C16FBD" | Serial Number:"E1F9CE2E"

which corresponds to the label which states Made in Malaysia.

 

March 2019 I ordered the identical part/SKU#. The SDRAM I received appears markedly different in the positioning of the modules.

Its label has CT16G4SFD824A. 16FE1 and it has another label on the back with MTA16ATF2G64HZ-2G3E1. States Made in China.

Intel SSU.exe reports:

Manufacturer:"Micron" | Part Number:"16ATF2G64HZ-2G3E1" | Serial Number:"1E6153B9"

This serial # does not appear on either label.

 

Is this Crucial memory? Can it be used under warranty? Will the difference affect performance? Should I initiate a return to supplier?

 

Crucial DDR4-2.jpgCrucial DDR4-1.jpg

1 Reply
Community Manager

Re: Ordered Identical #CT16G4SFD824A, received different product.

@hyppolyte  Thanks for your message. This memory is the correct RAM that you ordered. Our parent company is Micron, so it appears that your memory module was dual labeled for some reason. The RAM should work together with no issues and be completely compatible. Please let me know if you have any other questions or concerns. -HH





YogiH, Crucial Moderator, US


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