While rare, error messages encountered while using the Ballistix® M.O.D. Utility are usually fixed with one of a few different methods.
Uninstall and reinstall the software
Uninstalling and reinstalling the M.O.D. Utility to be sure you have the most recent version available (DDR3 version, DDR4 version) can fix errors seen when using the software. When checking for the most recent version, make sure you are downloading the correct M.O.D. Utility file for your 32-bit or 64-bit operating system.
Update your drivers
Ensure all your drivers are current, particularly your system’s chipset drivers, and also be sure you are running the most recent version of the Microsoft .NET Framework. Drivers can be found from your system or motherboard manufacturer’s support resources, while .NET can be acquired from Microsoft directly, most easily via Windows Update.
Update your BIOS
A BIOS update, similar to driver updates, may be available from your system or motherboard manufacturer. Consult any documentation your manufacturer provides when applying this update, as updating a BIOS incorrectly can damage your system.
If none of the above resolve the error you are seeing, contact us for further support.