08-15-2018 10:23 AM
Thank you for providing those pictures of your memory. I was able to confirm that this is in fact a genuine Crucial product. Please let us know if you have any further questions or concerns so that we can assist you further.
08-16-2018 08:53 AM
I am from India and had it ordered there itself. Could you please let me know what is the duration of warranty and how can i claim warranty in India in case of an issue.
Clearly sending it out of the country won't be a feasible solution.
08-16-2018 09:24 AM
All Crucial memory will come with a limited lifetime warranty. This means that the RAM will be covered as long as we are still manufacturing the product. For warranty replacements in India, you will want to first refer back to the local reseller. If they are not able to help you out, we can setup an exchange at our UK office but you will be held liable for any return shipping costs as well as potential import duties. We do not have any locations in India that the drive can be sent for repairs or replacements.