black screen after upgrading ram

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Bit Baby

black screen after upgrading ram

Hi

I tried to upgrade my lenovo v330 15ikb, that had 8 gb of ram (4 solded on motherboard and 4 in the slot) with a new slot of ballistic sport 16gb (BLS16G4S240FSD) according with the suggestion on the site.

When I try to switch the old ram with the new one the laptop turn on the function led but the screen stay black and nothing appens. Any suggestion?

Thanks in advance

Alessandro

2 Replies
Crucial Employee

Re: black screen after upgrading ram

We don't list Ballistix memory as compatible with this system, only regular Crucial parts, that's probably the issue.

https://www.crucial.com/usa/en/compatible-upgrade-for/Lenovo/ideapad-330s-15ikb





Crucial_Benny, Micron CPG Support, US


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Bit Baby

Re: black screen after upgrading ram

I would wonder if there is a way to clear cmos like you have on a desktop. What you can try is remove the battery and wait a few and then put it back in and see if that makes a difference.