What is covered under the limited warranty?

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What is covered under the limited warranty?


We guarantee that our products will be free from defects in both materials and workmanship affecting form, fit, and function. This policy only covers defects arising under normal use and does not include malfunctions or failures resulting from:

Problems with electrical power
Usage not in accordance with product instructions
Act of nature
Improper installation or repairs made by anyone other than Crucial Technology or a Crucial Technology-authorized third-party service provider.

If we determine that failure of the product(s) was not a result of a defect in materials or workmanship, we reserve the right to charge the customer for parts and labor at Crucial's current labor rate. We will, of course, advise the customer prior to assessing these charges or other charges associated with return of products.

For more details, see Crucial's terms of limited warranty.



Still need help? For more support or information, contact Customer Servicefor your region.