08-02-2011 02:04 AM
If you could provide the make & model of your system or motherboard and the Scan ID we can look into this further for you.
08-02-2011 08:25 PM
It's a HP p6130y desktop. Here is the info from the scan:
Scan Id: 754562B531D926C3
DDR2 PC2-6400, DDR2 (non-ECC)
Maximum Memory: 16GB
Currently Installed Memory: 8GB
Total Memory Slots: 4
Available Memory Slots: 0
Each memory slot can hold DDR2 PC2-6400 with a maximum of 2GB per slot.*
*Not to exceed manufacturer supported memory
Thanks for the help!
08-03-2011 08:22 AM
Thanks for providing this information. I have checked your model on our database and can confirm it supports up to 16GB over four slots so 4GB modules can be installed to reach this. I have also confirmed this on the HP website and as long as you have a 64-bit system it will support the full 16GB.
The message on our website regarding only 2GB supported per slot is incorrect- possibly because we may have previously listed this model as an 8GB maximum and it has now been updated without the messaging being removed.
Unfortunately we don't actually provide the 4GB modules you would need for this system so you would need to source them elsewhere. The spec you require is 4GB DDR2 240-PIN DIMM, Non-ECC Unbuffered, PC2-6400 (800MHz). You would need to remove some (or all) of the original RAM to add these larger modules depending on how much you want to install.
I hope this helps and I'm sorry for any confusion!