Crucial m550 ssd firmware update problem

SOLVED
Kilobyte Kid

Crucial m550 ssd firmware update problem

Hi i have bought a m550 ssd today , i have installed the software
And get a firmware update notification .
So i have updated the ssd
But now it just keep loading over and over
And Will not start windows

It keeps loading the firmware update
And get the Message

Your system Will return to normal operation following a reboot

But it keeps going on for 30 minuten now

Van domeinen please tell me whats going on ??

Best regards
6 Replies
Kilobyte Kid

Re: Crucial m550 ssd firmware update problem

I have made a video

http://youtu.be/6lbiHnDlpoI
Kilobyte Kid

Re: Crucial m550 ssd firmware update problem

this video is better i think

 

http://youtu.be/nqbl1px-Dj4

Dual Channel Surfer

Re: Crucial m550 ssd firmware update problem

You might need to give some more info:

 

What sort of pc are you updating?

Does it have just one drive - a Crucial M550 ?

What version of Windows?

 

Are you trying to update using the Storage Executive software (or using the CDROM/USB methods)?

Is there no way you can interrupt the boot and select Windows?

 

Since it appears to be stopping you from using your pc, if you don't get a quick response on these forums, you might want to contact the Crucial support:

http://forum.crucial.com/t5/Crucial-Announcements/Contacting-Customer-Service/ba-p/1015

 

Highlighted
Kilobyte Kid

Re: Crucial m550 ssd firmware update problem

 

I have a toshiba sattelite c55
for now only the m550 ssd , i will recieve a hd caddy today so i can remove my dvd rom
and work with ssd and a hdd in one laptop.

 

i have made a clean windows 8 instal , and used the storage executive software .

 

i cant stop the boot Smiley Sad i had to turn of my laptop yesterday after it rebooting all night .
this morning put it back on and still the same thing .
I realy dont know how to interrupt the boot

 

I have contacted the support but no reaction yet

 

Best regards

 

 

Kilobyte Kid

Re: Crucial m550 ssd firmware update problem

i had contact with the chat , have powered my laptop without any disk .
that interrupt the cycle

windows is now started :Smiley Very Happy

 

 

Dual Channel Surfer

Re: Crucial m550 ssd firmware update problem

O.k. great that they were able to find a solution.

You should mark that answer as correct to help others that find the same problem.