02-28-2016 05:31 PM
03-03-2016 05:06 PM
As an update (and to give confidence), SeaTools (Seagate's drive management utility) with the ST3000DM002 will allow me to enable and disable IEEE 1667 capability. The results are predictable, of course. If anyone has any concerns, I can reassure you that this drive is very much bitlocker compatible.
03-19-2016 08:07 AM
Thank you again for your confirmation
I installed SeaTools now and looked into it's documentation, too. The whole thing regarding encryption seems to be much more straight forward with their drives than I thought. I ordered the ST3000DM002 now. Seems to be the only consumer HDD which has full eDrive support.
09-04-2016 04:13 PM
FYI, there is another thread about this here from 2014!!
I have the same problem on Windows 10 64bit using Bitlocker on a Crucial M550 (with MU02 firmware) that is not the boot drive. I don't have a TPM so I'm using Bitlocker with a password on the system drive.
After turning on Bitlocker with the M550, all looks well. Then I power off/on and after the system comes back up, the drive will show an unlocked padlock on the icon in explorer but trying to access it results in a prompt to reformat the drive. Examining the drive in the windows disk management tool shows that it is a healthy RAW partition. I have not found a way to recover my partition, despite possessing Bitlocker the recovery key. Fortunately, I had a backup of the critical stuff. Steam is going to be busy redownloading though.
This is a *HUGE* oversight and as more people begin to upgrade their primary SSDs and relegate older ones to secondary storage, I imagine it will start to hit people more. Crucial, please try this at home and fix.
09-04-2016 04:35 PM
At the moment, you just can't use Crucial SSDs for anything else than non-critical stuff, at least if you are concerned about security and privacy.
I am only using it for games right now because there it doesn't matter when someone steal it and get access to the data.
09-05-2016 03:42 AM
Has anyone reported that directly to Crucial Customer Service?
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09-05-2016 11:11 AM - last edited on 09-05-2016 11:39 AM by pamelaz
I used the 'Contact Us' email option yesterday I believe. I have not even received an automated confirmation email from them. I also tweeted about it and mentioned their @CrucialMemory account. No response there either.
(I didn't guess that you had to verify your email before posts would go through. Only saw their email later.)
09-06-2016 03:19 AM
Thank you for your comments.
I am sorry that you’re having problems enabling Bitlocker on your drives. I have passed your details on to our technical team to investigate this further.
Thank you for your patience so far and I will update you as soon as I have had a reply. If you do have any questions at all, please don’t hesitate to ask.
09-13-2016 05:53 AM
09-15-2016 06:39 PM - edited 09-15-2016 06:40 PM
Right, after a lot of messing about I have not solved this yet. I keep getting a black screen lock at boot due to this, so bitlocker is off.
I've reinstalled from fresh, the only thing I've not tried is a psid revert and I'm trying to get an external drive to boot windows to do this.
Basically, it seems this drive is no longer compatible with Windows 10 bitlocker. It's going to be really annoying to have to buy an alternative replacement. The problem is too significant to wait a long time for Crucial to address it, and if they need to work with Microsoft to do it this could be a very long wait.
Sort of depends on the feedback we get from Crucial. I'm still hopeful.