M4 128 SSD - OS freezing after Firmware update, BSOD before update

Kilobyte Kid

M4 128 SSD - OS freezing after Firmware update, BSOD before update

System:

Win7 64bit

Alienware M17x

Crucial M4 128gig SSD boot drive

 

I've had this M4 in the computer for a litle over a year, for the past 6 months I'd occasionally get a BSOD (0x000000f4) but rarely.  Recently my outlook email data file became corrupted, ran a chkdsk on the drive and began getting BSOD's every 30 mins or so. 

 

The drive usage time is 4779 hours, after reading on the forums I upgraded to the latest firmware, and now the OS keeps freezing, have had one BSOD, this time it was a 0x0000001e) but every 15-20 minutes it seems the OS freezes up. 
Or applications stop responding for 30 seconds before coming back.  I am 100% positive this is the drive

 

The drive has never been defragged

 

Any suggestions?

 

14 Replies
JEDEC Jedi

Re: M4 128 SSD - OS freezing after Firmware update, BSOD before update

Please post up a screenshot from http://crystalmark.info/software/CrystalDiskInfo/index-e.html and we can look at the SMART data for the drive and see if it has any issues.

_______________________________________
How do I know what memory to buy?
Shop for your region: US | UK | EU | France |
I think my memory is bad. What do I do now?
FAQs and Top Forum Solutions
Did a user help you? Say thanks by giving Kudos!
Still need help? Contact Customer Service
Want to be a Super User?
Highlighted
Kilobyte Kid

Re: M4 128 SSD - OS freezing after Firmware update, BSOD before update

Sounds like the some of the same problems I've also been having with each of the M4's I've had.  If you end up RMA'ing the SSD, make sure you ask for a New, not Refurbished replacement.  I hope targetbsp can help you fix your issues.

Binary Boss

Re: M4 128 SSD - OS freezing after Firmware update, BSOD before update

 0x1E = increase vcore

 

 Beside posting the SMART Values yyou should consider to run a memory check with memtest86. You need to boot von USB or CD, as it is not possible to completly check the memory under Windows. Let it run over nigjht, as sometimes errors only start to appear after some time. Memory errors can cause the most funny effects and are more commun than most people like to beleave.

 

 Another thing is to look at the temperatures of CPU and GPU, as the cooler of notebook sometime loss efficiancy when they are getting dirty.

JEDEC Jedi

Re: M4 128 SSD - OS freezing after Firmware update, BSOD before update


@Holt wrote:

Another thing is to look at the temperatures of CPU and GPU, as the cooler of notebook sometime loss efficiancy when they are getting dirty.


This one is always a good tip :-) 

 

My laptop's radiator before and after cleaning, I had to clean it up recently since my laptop started to shut down automaticly this summer. Because of overheating of course.

 

DSCF6620.jpg

 

DSCF6624.jpg

______________________________________
How do I know what memory to buy?
Shop for your region: US | UK | EU | France |
I think my memory is bad. What do I do now?
FAQs and Top Forum Solutions
Did a user help you? Say thanks by giving Kudos!
Still need help? Contact Customer Service
Want to be a Super User?
Kilobyte Kid

Re: M4 128 SSD - OS freezing after Firmware update, BSOD before update

See screenshot below. 

 

I'm still getting 0xf4 and also 0x7E stop errors. 

Tried the reg edit to disable LMP as well

 

 

cdisk.PNG

 

 

Binary Boss

Re: M4 128 SSD - OS freezing after Firmware update, BSOD before update

 Not perfeect, but not too bad either. To disable LPM may help, but do not forget to run memtest86 too.

JEDEC Jedi

Re: M4 128 SSD - OS freezing after Firmware update, BSOD before update


@1320ms wrote:

 

Tried the reg edit to disable LMP as well

 

 


Someone in the LMP thread said this worked for them.  What version of the IRST drive do you have? The LPM reg tweak only works on old ones.  On the current drivers you have to disable LPM in the Intel RST software itself.  They didn't have exactly the same issue as you but it's worth checking. 

 

ref: http://forum.crucial.com/t5/Solid-State-Drives-SSD/Solution-C300-Disk-Freeze-ups-in-Windows-7-solved...

 

_______________________________________
How do I know what memory to buy?
Shop for your region: US | UK | EU | France |
I think my memory is bad. What do I do now?
FAQs and Top Forum Solutions
Did a user help you? Say thanks by giving Kudos!
Still need help? Contact Customer Service
Want to be a Super User?
Kilobyte Kid

Re: M4 128 SSD - OS freezing after Firmware update, BSOD before update

I'll check that as well

 

memtest86 comes back perfectly fine (no errors)

 

JEDEC Jedi

Re: M4 128 SSD - OS freezing after Firmware update, BSOD before update

And on another forum (general computing) an M4 user has resolved a similar issue simply by swapping the sata power and data cables to the drive.  So iffy cables or poor conenctions between them and the drive can also cause issue.

_______________________________________
How do I know what memory to buy?
Shop for your region: US | UK | EU | France |
I think my memory is bad. What do I do now?
FAQs and Top Forum Solutions
Did a user help you? Say thanks by giving Kudos!
Still need help? Contact Customer Service
Want to be a Super User?