09-24-2017 07:14 PM
Hi, I have a Crucial M4-CT256M4SSD2 and cannot seem to find any fiormware updates for it, nor can the Sanitize option recognize it in the Storage Executive. Any clues as to why for either point?
Screen shot attached.
09-24-2017 11:13 PM
The M4 is too old to be supported by Storage Executive I'm afraid.
09-25-2017 03:23 AM
Thank you for your question.
The M4 drive does not work with Storage Executive. To update the firmware on your M4, please visit our SSD firmware update page on our website here: http://uk.crucial.com/gbr/en/support-ssd
If you do have any questions at all, please don’t hesitate to ask and I would be happy to help.
09-26-2017 02:42 AM
Thank you for your reply. It is possible that you have the most up to date firmware version on your M4. To check which firmware revision you currently have on your drive, follow the steps outlined in the Crucial.com knowledge base:
Please let me know what version you currently have and we can take it from there. If you do have any questions, please just let me know.
10-11-2017 01:43 PM
Hello I have the same drive with the same problem of it not appearing in the updater my current version is "000F" and it has 6244 hours on the drive. So having problems.
10-12-2017 12:59 AM
@crashoverride, I have been using 000F firmware for years with no issues, as far as I know this revision is not affected by any 'power-on hours' bug so you can possibly continue using it.
What is your OS version and motherboard model? Did you try to use Windows updater or Manual Boot File updater?