crucial mx100 512gb freezes in mlaptop while on Battery

Kilobyte Kid

Re: crucial mx100 512gb freezes in mlaptop while on Battery

Yes bogdan, that's what bothers me, it works without any tweaking while using 256gb mx100 but 512gb fails to run on batterySmiley Surprised

Kilobyte Kid

Re: crucial mx100 512gb freezes in mlaptop while on Battery

OK, I must have been unlucky to receive this drive, I have decided to return the drive to the retailer, anyway, Thanks for all your help,in particular to bogdan.

JEDEC Jedi

Re: crucial mx100 512gb freezes in mlaptop while on Battery

Sorry I couldn't actually help. As for the retailers - yeah, personally I stick to few retailers I know they would accept returns in case of any issue.

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Kilobyte Kid

Re: crucial mx100 512gb freezes in mlaptop while on Battery

I uninstalled the Acronis 2015 as suggested on other forums and it made no difference.

 

I then took my wife Acer5750 Win7 x64 machine and cloned to a 2nd 500GB MX100 and it does exactly the same when you switch to battery and the keyboard stops working and the machine freezes apart from mouse movement!

 

I tried loading the newer Intel RST software to disable the power save modes but it would not load on this platform.

 

Getting totally confused on this one. Has anyone got any suggestions

 

Thanks

Kilobyte Kid

Re: crucial mx100 512gb freezes in mlaptop while on Battery

Hi Richard,

You could try disabling caching (right click the drive in Device manager, Properties and select Policies) untick the box as in my snip.

Capture 100.JPG

Kilobyte Kid

Re: crucial mx100 512gb freezes in mlaptop while on Battery

Well what can I say! On my Acer 5750 laptop with MX100 512GB disabling write caching has stopped the crashing when I switch to battery.

I will get my son in the USA to do the same on his Acer E1-571 and report back.

Very strange I have had a Crucial CT960 in my Sony Vaio forever with write caching enabled without a single issue.

Apparently my friends who have the 250GB MX100 have write caching enabled and it only crashes with the battery mode on the MX100 512GB.

 

New firmware frrom Crucial required I think!!

 

Thank you all for your help

 

Community Manager

Re: crucial mx100 512gb freezes in mlaptop while on Battery

Hi Richard1954,

 

First of all I'm sorry for the issues you had with your SSD.  Thank you for providing the steps you have followed to get this resolved.  I will personally pass your comments on to the tech team to look in to further.  

 

We take customer feedback very seriously and this will be looked in to.  If you do have any other questions at all, please don't hesitate to ask. 

Crucial_Junket, Crucial Moderator, UK


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Kilobyte Kid

Re: crucial mx100 512gb freezes in mlaptop while on Battery

Thank You. I look forward to any light you can shed on this issue. Please feel free to ask any questions.

 

Richard

Bit Baby

Re: crucial mx100 512gb freezes in mlaptop while on Battery

I have similar problem with MX100 independently from battery

Win 10 frozes after a few minutes, app by app until complete froze.

Lenovo 440p added MX100

 

Removed write caching - does not help.

Please help