05-20-2018 05:46 AM
Im trying to look for RAM for my new iMac, however when I choose "upgrades fo mac systems" the page doesnt load properly. I tried my phone and an other computer and it's the same problem. Whats up?
05-21-2018 08:44 AM
@Mhea Thanks for contacting us. I am sorry for the issues you've experienced on our site. It may have been a one time glitch, but we would be happy to help you find the correct memory for your system. What is the processor speed, year, and screen size of your iMac?
05-28-2018 12:59 PM
Hi, when I made the post I had tried several times over at least 12 hours and I still (over a week later) can't view that page so it is not a one time glitch.
iMac (Retina 5K, 27-inch, 2017),
3,8 GHz Intel Core i5
06-05-2018 10:42 AM
@Mhea I am very sorry you are still experiencing issues on our website on your system. What browser have you used? Have you tried other browsers? We haven't had any other reports of the site causing the issue you've experienced.
The link to upgrades for your system can be found here. Please let us know if you have any other questions or concerns or if that link causes you an issues.