hello i recently purchased a 2gb ddr3L-1600 sodimm 1.35v cl11 stick of ram after using the compatibility tool on your website. when i plug the ram in however whenever i turn my computer on i see nothing but a black screen only indicator light that shows up is the disk light but that only flashes once or twice. I have an MSI ge60 2pe apache pro laptop. my current stick of ram is 8gb ddr3-1600 1.5v . the 2gb stick of ram that is causing the problems says it can be either 1.35v or 1.5v so i dont think thats the problem. could anyone help? i got the new 2gb stick off of amazon through the link crucial provided. i did get it from the amazon warehouse option though, could it just be a broken stick of ram? i even tried to remove the cmos battery and wait then plug it back in but that didnt do anything either.
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