Hi Katrina, thank you for your response. My order number is 95434-605070. It is for a 15" mid 2009 MacBook Pro, 2.8GHz. I'll be most interested to learn what you think about the compatibility; I've today had another email stating that "there will be a delay in processing this as the parts are currently out of stock". Yet more confusion. It's still "available" for purchase on the website. But is it just out of stock, or have you not been able to source reliably compatible modules? Out of stock means more needs to be made, which is likely a fairly quick process. If it still needs further design and development, then that could take much longer. I hope you can find out something a little bit more definite!
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Whilst it's almost unimaginably complex to produce this sort of memory for a computer, being vaguely organised is relatively simple. I emailed customer support a while back saying I'd seen 4GB modules for mid 2009 MBP available on the site, then ordered a new MBP, but when I came back to Crucial, the memory was not there any longer. Four days pass, then I receive an email saying the issue has been resolved and I can order it using the following link. Which of course took me to.... no RAM for sale. So I email back asking what's going on. Then yesterday I notice that it's available on the site again, so I order 8GB. Email confirmation received. Now, this is not cheap RAM. So I'm alarmed when I get an email this morning from customer support stating "we are currently still working on getting compatible 4GB modules for your Macbook and no parts can be sold for this system as of yet". So what the hell is Crucial shipping me? RAM modules they know won't work? New ones that will? Pieces of cheese? Problem getting compatible RAM that's the newest type around? Fair enough. It's new. Not knowing what's going on, reporting confilicting information to customers? Allowing one to order it, then 13 hours later emailing to say that compatible modules are not available? Not OK, I'm afraid. Sort your act out. What is the answer?
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