It's taken a long time for me to respond (I was out of town for a while), but I went to disk management and formatted the disk then I could load Windows on it without any problem. Thanks for your help.
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I bought an MX300 2TB SSD that was recommended by the Crucial System Scanner for my Dell Inspiron 3847. I'm running Windows 10 Home and have installed all updates, patches, etc. I've attempted to install the SSD but without any luck. Here's what I've tried: 1. Inserted the SSD drive into a carrier then installed the carrier in computer. Plugged it into SATA HDD1 port and power cable and unplugged my old HDD. Turned on the computer. Bios reported no hard drive. 2. Rebooted the computer to the Bios settings and found that there was nothing on SATA ports 1, 2, 4 (port 3 had the CD drive). 3. Removed the SSD and plugged my HDD back into HDD Port 1. Booted up the computer. 4. Plugged the SSD into a USB port with a SATA/USB cable. The SSD did not show up in my file manager. 5. Purchased a new Windows 10 installation USB Drive at Best Buy. Installed the SSD in my computer and plugged it into the HDD 1 port. Unplugged my old HDD. Placed the new Windows Installation medium in a USB drive and booted the computer. The installation continued until it tried to find a disc to install to and failed with an error about no hard drive being available. 6. Removed the SSD and plugged my HDD into the HDD Port 1. Booted the computer. Plugged the SSD into a USB port with the SATA/USB cable. Even though nothing came up in the file manager, I started the Acronis clone software to see if it could find the SSD. That software complained that it needed two drives to work and there was only one drive in the computer. Along the way, I've Googled everything I can to see if there is something that I'm missing but I'm fresh out of ideas. I'd kind of like to use my new SSD but I cannot seem to get it to start either as a simple USB drive or as my primary disc.
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