To address antikythera's point, while they are not correct, and while their preposition of 'new crucial drive needs installing in the system' and 'old drive connecting via USB to SATA' defeats the purpose of cloning an existing system partition to a new, unused SSD, they also aren't incorrect in the cause being related to drive connectivity - Many thanks to targetbsp & ECourts for their efforts to workaround the problem - I too had this same issue, new MX500 drive not recognised by the Acronis True Image software for licence activation... until AFTER I had successfully used the minitool partition wizard's clone system feature to workaround the issue, and then tried to re-run Acronis Tue Image - kind of a bit late by then, of course... :D Perhaps someone can get the Crucial knowledge base updated to reflect this drive connectivity prereq? http://forums.crucial.com/t5/Crucial-SSDs/Acronis-True-Image-for-Crucial-FAQ/ta-p/181236 Sure enough, Acronis True Image detected my MX500 drive AFTER it was written to by minitool partition wizard & set as the system drive, but ECourts most likely hit on the root cause being an incompatible sata-USB interface when the drive is initially attached for cloning target purposes, rendering the entire Acronis True Image software pretty redundant, especially in light of this issue: http://forums.crucial.com/t5/Crucial-SSDs/Crucial-SSD-MX500-256Gb-frozen-after-some-mins-in-windows-10/td-p/183337 which is apparently a known bug causing freeze/hangs in windows 10? Recommendation: Avoid Acronis. Use something that just works instead, like minitool partition wizard.
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